Refund
REFUNDS Your entitlement to
a refund for cancelled bookings is subject to the relevant Supplier’s terms and
conditions.
If you are entitled to a refund then, subject to the Supplier’s terms and
conditions, we will arrange for it to be supplied to us on your behalf, unless
we expressly agree with you otherwise.
If we are managing or arranging a refund for a cancelled booking on your behalf
it will not be paid to you until the Supplier provides the refund to us, and we
will not be liable for any delay on the part of the Supplier. Be aware that
typically airlines will take between 60-90 days to process a refund.
Please note that if we are entitled to a service fee for placing a booking, we
will remain entitled to this fee if you cancel the booking or the Supplier
fails to provide you with the Product for any reason (other than our default),
including in an event of Force Majeure. We will be entitled to deduct our
service fee from any refund we receive on your behalf before remitting the
balance to you Agency Fee and Charges Cost: R450.00
excluding VAT per ticket. (air ticket only)
A fee of R350.00 per
car and R350 per accommodation reservation will be applicable.
Refunds: GDS refund
will be R450-00 per refund excl VAT.
All car and
accommodation bookings need to be settled direct. No bill backs.
No credit facilities
will be granted
Travel Desk will
assist. After 17h00 and during weekends/public holiday will be at a cost of
R850-00 excluding VAT, per transaction.
Agency fee are
non-Refundable Payment Methods Credit and Debit card
payment available
Direct Bank Transfer
(we Only Accept EFT No Cash Payment Allowed)
SnapScan
(https://pos.snapscan.io/qr/APwUtny-)
Credit card Payment
Accepted at 3% Commission Payable by Customer
No credit facilities
will be granted DEPOSITS AND PAYMENTS You will be required to pay a deposit (or
deposits) when booking. The deposit amount varies depending on the Product
booked and lead time to travel. In some instances, full payment is required at
the time of booking and your Consultant will advise the deposit amount at the
time of booking. All deposits are non-refundable for changes of mind or
cancellations by you (subject to your rights under the South African Consumer
Law). Where a deposit has been collected, final payment is required no later
than six weeks prior to departure. Failure to make payment by the due date may
result in your booking being cancelled and
